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If you don’t get a response to your demand letter, or the demand letter isn’t what you want, you can follow the next steps:
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*Note: The address you should use will be listed in your individual agreement. A hard copy of the letter needs to be mailed to the official address at: This should be a short, concise letter that explains what they did and what payment you want for damages. Let them know what the issue is, explain what steps you tried to take with them to fix it, and what you want them to do now. In this demand letter you have to explain why you are writing them.
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In many cases, it’s a company truly believes that you’re going to file a case against them, they might give you a settlement at this point in exchange for you dropping the case and not going to court. You have to send them this letter and let them know that you’re headed to small claims court but you are first giving them the opportunity to fix the problem themselves. The first thing you have to do is send Brinks Home Security a demand letter.
#Brinks security contact how to#
How to sue Brinks Home Security in small claims court However, if your issue is substantive and qualifies for the monetary limits in your state, you can take them to court. That means if you are trying to get compensation for the company overcharging you by a few hundred dollars, your case won’t qualify. You also have to understand that small claims courts have monetary limits and foremost states that value is between $2,500 and $10,000. This is not something that a small claims court can mandate. But it won’t do you any good if the problem is with something like a defective system and you want a new system to be installed in your home. This is perfectly fine if your issue is something that involves money, you want them to give you back money that they took or compensate you money for a problem that was caused. Many small claims courts will only handle monetary compensation and not Equitable compensation. Not every case is suitable for a small claims court. Just because you can take the company to a small claims court doesn’t mean that the court is the best solution for you.
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Determining if small claims court is best
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What you can do, however, is go to small claims court or use consumer arbitration. Basically you can’t join or start a class action lawsuit if something goes wrong. Why is small claims court the next option? Your user agreement with Brinks Home Security, like most user agreements, probably has an arbitration clause in it which specifically prevents you from resolving your issue with them through other legal means. The text number is (469) 513-8685 and the phone number is (800) 447-9239.īut what are your next options when the company still won’t acknowledge the issue? The text line and phone line run from 8 a.m. When you have a problem, you can text or call Brinks Home Security customer service. Now you want to know how to sue Brinks Home Security. If you’ve been a customer of Brinks Home Security, you know that companies make small mistakes from time to time the same as any other company, but what do you do when this company has made a big mistake or they’re ignoring the mistake they made? Maybe they used misleading sales tactics to get you to sign up for a new service that you didn’t want or maybe they overcharged your account.
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